Frequently Asked Questions
Everything you need to know about Kleva Range home solutions.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within Australia. Express options are available at checkout for faster delivery.
What is your return policy for home products?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Do your products come with a warranty?
Yes, all Kleva Range products come with a standard 12-month manufacturer's warranty covering any defects in materials or workmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free payment options like Afterpay and Zip Pay.
How can I track the status of my delivery?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.
Are your kitchen products dishwasher safe?
Most of our kitchenware is designed for easy cleaning. Please refer to the specific product manual or the 'Care Instructions' section on the product page for detailed guidance.